Seller Onboard

1. How do I sign up as a seller on the platform?

To sign up as a seller, visit our website and look for the "Sell with Us" or "Become a Seller" option. Follow the prompts to create your seller account and provide the necessary information to get started.

2. What documents do I need to provide to become a seller?

You may be required to provide certain documents, such as proof of identity, business registration documents, tax identification number (TIN), and bank account details for payments. The specific requirements may vary depending on your location and the type of products you sell.

3. How long does the seller verification process take?

The verification process typically takes a few business days, but this can vary depending on the volume of applications and the complexity of verification requirements. You will be notified via email once your account has been verified.

4. Can I sell internationally?

No, Currently we serve in India only.

5. How do I list my products for sale?

Once your account is verified, you can log in to your seller dashboard and navigate to the "Add Product" or "Listings" section to create new product listings. Follow the prompts to provide product details, pricing, images, and other relevant information.

6. What are the fees associated with selling on the platform?

The platform may charge various fees, including listing fees, transaction fees, and subscription fees (if applicable). Be sure to review the fee structure and understand how fees are calculated before listing your products.

7. How do I manage orders and fulfillments?

Orders placed by customers will appear in your seller dashboard. You can view and manage orders, process shipments, and update order statuses accordingly. Be sure to adhere to the platform's shipping and fulfillment policies to ensure timely delivery to customers.

8. How do I handle customer inquiries and feedback?

You can communicate with customers directly through the platform's messaging system or contact support for assistance with customer inquiries. Respond promptly to customer messages and feedback to provide excellent customer service and build trust with buyers.

9. How do I receive payments for my sales?

Payments for your sales will be deposited into your designated bank account on a regular basis, typically on a weekly or bi-weekly schedule. You can track your earnings and payment status in your seller dashboard.

10. How can I optimize my seller performance and sales?

Take advantage of the platform's seller tools and resources to optimize your product listings, monitor sales performance, and identify opportunities for growth. Consider implementing marketing strategies, such as promotions, discounts, and sponsored listings, to increase visibility and sales.

11. What support resources are available to sellers?

The platform may offer seller support services, including help documentation, knowledge base articles, and dedicated seller support teams to assist with any questions or issues you may encounter during the selling process.

12. How do I close my seller account if needed?

If you need to close your seller account, contact support or follow the platform's guidelines for account closure. Be sure to fulfill any pending orders, resolve outstanding issues, and withdraw any remaining funds from your account before closing it.