FAQs

    1. Can I purchase gift cards for your store?
    • No,
    1. Do you have a loyalty or rewards program?
    • No
    1. Are your products made in the USA?
    • While some of our products are made in the USA, we source our products from a variety of manufacturers and suppliers worldwide to offer a diverse selection to our customers. Product origin information is available on each product page.
    1. How do I unsubscribe from your mailing list?
    • To unsubscribe from our mailing list, simply click the "Unsubscribe" link at the bottom of any promotional email you receive from us. You can also manage your email preferences by logging into your account on our website and adjusting your communication settings.
    1. Do you offer installation or assembly services for your products?
    • We do not currently offer installation or assembly services for our products. However, many of our products come with easy-to-follow instructions for assembly, and our customer support team is available to assist you with any questions you may have during the process.
    1. Can I return or exchange personalized or customized items?
    • Unfortunately, personalized or customized items are not eligible for return or exchange unless they are damaged or defective. We recommend double-checking all personalization details before placing your order to ensure accuracy.
    1. How do I know if an item is on backorder?
    • If an item is on backorder, you will see a notification on the product page indicating the expected restock date. You can still place an order for backordered items, and we will ship them to you as soon as they become available. If you have any questions about the status of a backordered item, please contact our customer support team.
    1. Do you offer expedited shipping options?
    • Yes, we offer expedited shipping options for customers who need their orders to arrive faster. During checkout, you will have the option to select expedited shipping and see the estimated delivery date for your order.
    1. Can I change or update my account information?
    • Yes, you can update your account information, including your shipping address, billing address, and email preferences, by logging into your account on our website and navigating to the "Account Settings" or "My Profile" section.
    1. How do I apply a discount code to my order?
    • To apply a discount code to your order, enter the code in the "Discount Code" or "Promo Code" field during checkout and click "Apply." The discount will be applied to your order total before you proceed to payment.
    1. Are there any restrictions on international orders?
    • International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping charges. Please check with your local customs office for more information on import regulations and fees.
    1. How can I check the status of my order?
    • You can check the status of your order by logging into your account on our website and navigating to the "Order History" or "Track Order" section. You will find detailed information about the status of each of your orders, including order processing, shipment, and delivery.
    1. Can I place an order over the phone?
    • Unfortunately, we do not accept orders over the phone at this time. However, if you need assistance placing an order or have questions about our products, please contact our customer support team, and we'll be happy to assist you.
    1. What measures do you take to protect my privacy and personal information?
    • We take the privacy and security of your personal information seriously. We use industry-standard encryption technology to protect your data during transmission and storage. For more information, please review our Privacy Policy.
    1. How do I leave a product review or testimonial?
    • We love to hear from our customers! You can leave a product review or testimonial by navigating to the product page of the item you purchased and clicking on the "Write a Review" or "Leave Feedback" button. Your feedback helps us improve our products and services.
    1. Do you offer wholesale pricing for bulk orders?
    • Yes, we offer wholesale pricing for customers interested in purchasing large quantities of our products. Please contact our sales team for more information and to discuss wholesale pricing options.
    1. Can I place an order for pickup at your store location?
    • Currently, we do not offer a pickup option at our store location. All orders are shipped directly to the shipping address provided during checkout.
    1. How do I unsubscribe from SMS notifications?
    • To unsubscribe from SMS notifications, please reply STOP to any text message you receive from us. You can also manage your SMS preferences by logging into your account on our website and adjusting your communication settings.
    1. What should I do if I forget my password or can't log into my account?
    • If you forget your password or are unable to log into your account, you can reset your password by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.
    1. Are there any restrictions on shipping certain products internationally?
    • Some products may be restricted from international shipping due to import regulations or shipping restrictions. Please check the product page or contact our customer support team for more information on international shipping restrictions.
    1. How can I request a warranty repair or replacement for a product?
    • If you believe your product is defective and covered under warranty, please contact our customer support team with your order number and a description of the issue. We will provide instructions on how to proceed with a warranty repair or replacement.
    1. Do you offer price adjustments if an item goes on sale after I've purchased it?
    • Unfortunately, we do not offer price adjustments for items that go on sale after a purchase has been made. We recommend subscribing to our email newsletter or following us on social media to stay informed about upcoming sales and promotions.
    1. Can I request a custom order or personalized item?
    • At this time, we do not offer custom orders or personalized items. However, we are continuously expanding our product offerings, so please check back regularly for updates.
    1. How do I know if an item is eligible for free shipping?
    • Items eligible for free shipping will be clearly marked on the product page and during checkout. Free shipping eligibility may vary depending on the shipping destination and order total.
    1. What should I do if I receive the wrong item or an incomplete order?
    • If you receive the wrong item or an incomplete order, please contact our customer support team immediately with your order number and details of the issue. We will work quickly to resolve the problem and ensure you receive the correct items as soon as possible.

     

     

Frequently Asked Questions

To place an order, simply browse through our products, select the item(s) you wish to purchase, and add them to your cart. Then proceed to checkout, where you'll provide your shipping and payment details.

We accept various payment methods, including credit/debit cards, PayPal, UPI, COD and sometimes alternative payment options like Apple Pay or Google Pay. You can select your preferred payment method during checkout.

Once your order has been confirmed and shipped, you will receive a tracking number via email or SMS. You can use this tracking number on our website's tracking page or the respective courier's website to monitor the status of your delivery.

We have a hassle-free return policy. If you're not satisfied with your purchase for any reason, you can return the item(s) within 7 days of receiving them for a refund or exchange. Please refer to our Returns & Refunds page for detailed instructions and any specific conditions.

No, Currently we do not offer international shipping. Unfortunately, international shipping is not an option that we offer at this moment.

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us via email at [support@noworry.in], & Call/ Whatsapp- +91-7409111555 through our live chat feature on the website, or by filling out the contact form on our Contact Us page.

Yes, we take the security and privacy of your information seriously. Our website employs industry-standard encryption protocols to ensure that your personal and payment details are securely transmitted and stored. You can shop with confidence knowing that your information is safe with us.

Yes, we offer gift wrapping services for an additional fee. During checkout, you can select the option to add gift wrapping and include a personalized message for the recipient.

To stay informed about new products, promotions, and exclusive offers, we recommend subscribing to our newsletter. You can sign up for our newsletter on our website or follow us on social media for regular updates.

If you experience any technical issues while browsing or placing an order on our website, please try refreshing the page or clearing your browser's cache. If the problem persists, please contact our customer support team, and we'll assist you in resolving the issue promptly.

Once an order has been confirmed, it enters our processing system quickly to ensure timely delivery. However, if you need to make changes or cancel your order, please contact our customer support team as soon as possible. While we cannot guarantee modifications or cancellations, we will do our best to accommodate your request within reason.

Yes, we offer discounts for bulk or wholesale orders. If you're interested in purchasing a large quantity of items, please reach out to our sales team via email at [aikmpharma@gmail.com]. We'll be happy to provide you with more information and discuss pricing options.

Many of our products come with manufacturer warranties or guarantees to ensure customer satisfaction. The terms and duration of these warranties may vary depending on the product. Please refer to the product description or contact our customer support team for specific warranty information.

If you no longer wish to receive our newsletter or marketing emails, you can easily unsubscribe by clicking the "Unsubscribe" link at the bottom of any email you receive from us. Alternatively, you can manage your email preferences by logging into your account on our website and adjusting your subscription settings.

While we cannot guarantee specific delivery dates or times for standard shipping, you may be able to request expedited shipping for time-sensitive orders. Please contact our customer support team to inquire about expedited shipping options and any associated fees.

Some products may be subject to shipping restrictions or regulations depending on their nature or destination. Before placing an order, please review our shipping policy or contact our customer support team if you have any concerns about shipping restrictions to your location.

No, Currently our shopping app is in development phase, when we live our shopping app we will let you inform. We appreciate your patience as we work on finalizing our shopping app. We will be sure to notify you promptly once it is up and running.

We welcome feedback from our customers and encourage you to leave reviews for the products you've purchased. You can submit a review directly on the product page of the item you purchased or contact our customer support team if you have any specific feedback or suggestions for improvement.

The total cost of your order may include additional fees such as shipping charges, taxes, depending on your location and the items purchased. These fees will be calculated and displayed during checkout before you complete your purchase. If you have any questions about additional fees or taxes, please contact our customer support team for clarification.

If an item is out of stock, you can check its availability by signing up for email notifications on the product page. Simply enter your email address, and we'll notify you as soon as the item is back in stock. You can also contact our customer support team for assistance in checking the availability of specific items.

No, We do not offer any gift cards or e-gift cards for purchase. We are about to active this feature on our website, when we live this feature we let you know. Our store currently does not provide gift cards or e-gift cards for purchase. However, we are in the process of implementing this feature on our website. Stay tuned for updates!

We source our products from reputable suppliers and brands to ensure quality and authenticity. Additionally, our quality control team thoroughly inspects each product before it is shipped to ensure it meets our standards. If you have any concerns about the authenticity of a product, please contact our customer support team, and we'll be happy to assist you.

We strive to offer competitive prices for all of our products, but if you find a lower price for the same item elsewhere, please contact our customer support team with the details. While we cannot guarantee price matching in all cases, we will do our best to accommodate your request whenever possible.

To redeem a discount code or promotional offer, simply enter the code during checkout in the designated field. The discount will be applied to your order total before you complete your purchase. Please note that only one discount code can be used per order, and certain exclusions may apply to promotional offers.

At this time, we do not offer the option to ship items to multiple addresses in the same order. If you need to ship items to different addresses, please place separate orders for each shipping address or contact our customer support team for assistance.

Items eligible for free shipping will be clearly marked on the product page and during checkout. Free shipping eligibility may vary depending on your location, the total order value, or specific promotions. If you have any questions about free shipping eligibility, please contact our customer support team for clarification.

Once an order has been confirmed, changes to the delivery address or shipping method may not be possible. However, please contact our customer support team as soon as possible, and we'll do our best to accommodate your request within reason.

If you've placed a pre-order or ordered an item that is currently backordered, you will receive updates via email regarding the status of your order. We'll notify you as soon as the item becomes available for shipment and provide estimated delivery dates if applicable. If you have any questions about the status of your pre-order or backordered item, please contact our customer support team for assistance.